Tracking your shipment
You can click here to check your tracking number: https://www.ups.com/tracking/tracking.html
Processing times will vary. On average once the order is placed in the system our system it will take 3-5 days (business days) to print and ship.
We use UPS Innovations for shipping.
UPS picks up the packages from our factory. It first stops in Ohio, and then it is distributed to the customers local post office and delivered from there.
UPS picks up the packages from factory. The packages are then taken to New York where they are sorted out to be distributed to the correct country per each package.
Once they have been assigned a tracking number it will take 2-4 weeks for delivery. (This is a safe time frame. If outside this I would assume that the package to be lost) Tracking will not always follow the package until delivery. It depends if the country works with UPS and reports tracking updates back to them.
**Currently we are seeing that packages are being delivered between 10-12 days once they have left New York
UPS does recycle tracking numbers if the customer receives the error “Not available” please allow 24-48 for the tracking number to become active (this is very normal).
Domestic Tracking numbers will begin tracking within the 24-48 hours and then hit Ohio within the 2-3 days and are delivered shortly after that.
International Tracking will begin tracking with 24-48 hours and then hit New York within the 2-3 days then exported to the correct country.